Webinar: Clinical Communications

Webinar: Clinical Communications

On Thursday 11th July, the Safety For All campaign hosted a webinar focused on clinical communications.

With over 50 attendees, the event emphasised the crucial role of effective communication in healthcare settings, providing invaluable insights from leading experts, Matt Phillips, CNIO / CSO at the RNOH and Helen Moore, Director of Planning, Performance & Informatics at the South Eastern health and Social Care Trust.

As patient demands increase, clinical staff face greater pressures across all areas of healthcare. Care teams need to work smarter by responding quickly and efficiently to patient incidents, ensuring critical notifications reach the right team members, enhancing communication, and simplifying workflows.

The webinar featured strategies and innovations from South Eastern Trust and The Royal National Orthopaedic Hospital, showcasing how they have improved clinical workflows, efficiency, effectiveness, and quality using the Vocera clinical communication system. The session highlighted key lessons learned, best practices, and the tangible benefits achieved through their efforts.


The Safer Healthcare and Biosafety Network is supported by the following organisations.

  • UK HSA
  • Boston Scientific
  • Stryker
  • Unison
  • RCN
  • phs
  • NHS Wales
  • NHS Supply Chain
  • NHS Resolution
  • NHS Improvement
  • NHS England
  • NHS Employers
  • NHS Confederation
  • iosh
  • HSE
  • CQC
  • BMA
  • BDIA
  • BDA
  • ABHI